COVID-19 Policy
OUR COMMUNITY PLEDGE
Our top priority is the safety and well-being of our staff, our guests, and each and every member of our community. We have taken this time to carefully implement protocols outlined by the Los Angeles County of Public Health and California State Regulations. Please check below to what steps we are taking to provide you with safe dine in service.
REQUIRED SAFETY EQUIPMENT
We offer free masks to any guests that requests one.
FREQUENT HANDWASHING
We adhere to the guidelines issued by the LA County Health Department, FDA and CDC. Staff are required to wash their hands between activities and/or every 30 minutes.
STRICT SANITATION STANDARDS
We disinfect all high-touchpoint surfaces frequently with EPA-registered disinfectant. Hand sanitizer stations are available by the host desk and restrooms.
RESERVATIONS FOR CROWD CONTROL
Reservations can be made online from our website, over the phone, or via Opentable. Guests will receive a text or call when their table is ready so they may wait in their car if requested, or outside the restaurant, when they arrive.
CONTACTLESS MENU & PAYMENT SYSTEM
Guests may view our menu directly from their smartphone or tablet using a QR Code provided. Single-use paper menus are also available upon request. Hugo's has contact-free payment devices that will allow you to handle your own credit card without it leaving your table or car.
CURBSIDE TAKEOUT & DELIVERY
Hugo's offers curbside takeout and delivery services to meet the needs of those feeling safer to eat at home, but want to avoid the extra cost of couriers. Our contactless payment system means you never have to leave your car. Just call us from the parking lot when you arrive.